Our shipping costs are as follows:
- All areas in Australia - $13.20 / $22.00 / $33.00 dependent on the size & weight of the order (all prices inclusive of GST).
These charges are added to your order during the checkout process.
Items over 25kg may incur an extra delivery fee, but you won't be
charged without being contacted by one of our staff for your approval.
Delivery / Usually Ships In
All Australian domestic orders are shipped via registered Australia Post unless otherwise requested.
Orders are dispatched from our stores as soon as possible. Products already in stock will be shipped within 24 hours on business days, i.e. same day or next business day. Orders placed on the weekend will be processed within 24 hours of the next business day. For other products, we will ship as soon as we receive the goods as above. Expected shipping times (business days) are shown on the site for each product, and are to be used as a guide only.
Delivery times depend upon Australia Post. As a rough guide, you can expect time to your destination as follows:
- Brisbane, Melbourne, Sydney & Toowoomba: 1-2 days
- Country locations in QLD, NSW & VIC: 3-4 days
- Other capital cities: 5-6 days
- To other interstate locations, please ask at your local Australia Post retail outlet.
In some cases, we'll ship via courier if the cost is similar or cheaper than Australia Post. If this is the case, delivery times may well be sooner.
Ownership and risk of damage of the goods passes to you upon delivery at your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.
You may also nominate your own courier during the checkout process by providing us with the relevant information when requested.
Please note that Bolts & Industrial Supplies take no responsibility for items sent via your own carrier. In particular, we cannot be held accountable for delayed delivery times, nor held responsible for any extra shipping charges your nominated courier may charge for the delivery of dangerous goods.
Dangerous / Oversized Goods
Dangerous goods are defined as goods which may pose a risk when shipped interstate via air freight or other means. Oversized goods are goods which incur extra cost because they are overweight or have unwieldy dimensions.
Due to increasing shipping costs, we are no longer able to deliver dangerous or oversized goods to states outside Queensland and also to certain areas within Queensland. If we cannot deliver to your area, you may still use your nominated courier, or alternatively you can remove those items from your shopping cart.
Please note that Bolts & Industrial Supplies cannot be held
responsible for any extra shipping charges from your nominated courier
for the delivery of dangerous or oversized goods.
Local Pick Up
You may also collect from any one of our three branches. For a listing of our branch locations, please click here.
If you have any queries about shipping charges specific to your order, please contact us by email at ua.moc.tlobmaps@t'nodofni or by clicking here and we will answer any questions you may have.